Microsoft 365 Modern Workplace Engineer (Freelance possible)

📋 Tasks and responsibilities

We are looking for a Microsoft 365 & Modern Workplace System Engineer to reinforce a Digital Workplace team.

This team manages the implementation, day-to-day operation and ongoing enhancement of workplace technologies and collaboration solutions used across the organization. The scope covers mobile devices, Microsoft 365 collaboration services, identity and authentication services, and workplace management platforms.

In this role, you will support the operational management and further development of the Microsoft 365 environment, with a strong focus on Microsoft Intune, Entra ID, Exchange Online, Active Directory and endpoint management. You combine hands-on system administration with troubleshooting, implementation work, automation and documentation, and you work closely with infrastructure, security, application teams and external partners.

Main responsibilities

• Manage and support the Microsoft 365 Modern Workplace environment.
• Administer and configure Microsoft Intune, including device compliance, configuration profiles, application deployment and endpoint security.
• Manage identities, users, groups and access in Microsoft Entra ID and Active Directory.
• Support the administration and configuration of Exchange Online.
• Support endpoint provisioning and lifecycle management, including Windows Autopilot and Windows 11.
• Manage and troubleshoot Group Policies and Active Directory-related configurations.
• Contribute to hybrid identity and hybrid cloud/on-premise workplace environments.
• Support Microsoft 365 security configurations, including MFA, Conditional Access and related identity security controls.
• Analyse and resolve complex incidents and technical issues related to Microsoft 365 and workplace technologies.
• Provide Level 2 and Level 3 technical support.
• Participate in the technical design and implementation of new workplace solutions and improvements.
• Automate repetitive administrative and operational tasks using PowerShell, Microsoft Graph API and other automation technologies where relevant.
• Support Microsoft 365 migrations and infrastructure changes.
• Create and maintain technical documentation, procedures and operational guidelines.
• Define and promote standard configurations and technical best practices.
• Contribute to knowledge sharing within the Digital Workplace team.

📝 Your profile

• You have experience as a System Administrator, including the setup, management and maintenance of systems.
• You have solid experience with Microsoft Modern Workplace and endpoint management environments, including Windows devices.
• You have hands-on expertise in Microsoft Entra ID and Active Directory, including user, group and identity administration.
• You have experience with the administration and support of Microsoft 365 environments.
• You have experience with Microsoft Intune, including device management, configuration profiles, compliance policies and application deployment.
• You are familiar with a Mobile Device Management (MDM) tool for iOS devices.
• You have experience with Exchange Online management.
• You are comfortable working in hybrid cloud/on-premise environments.
• You have knowledge of MFA and related identity protection mechanisms.
• You are familiar with relevant ITIL processes, especially change management.
• You hold the AZ-104, AZ-900 and MS-102 certifications.
• You are fluent in English and in either French or Dutch.

💼 Offer

You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.
(Freelance is also possible)