Freelance Senior PMO and Performance Officer

📋 Tasks and responsibilities

This role focuses on designing, implementing and continuously enhancing a management and steering framework for a technology organization. The objective is to provide clear visibility on priorities, performance, capacity and transformation initiatives, while strengthening decision-making and supporting the evolution of the operating model, governance and organization.

Main responsibilities

PMO & Portfolio Management

• Maintain and consolidate the portfolio of projects and initiatives, including roadmap follow-up.
• Provide a clear overview of ongoing and upcoming projects and initiatives.
• Set up prioritization and arbitration mechanisms.
• Define and formalize initiative selection criteria.
• Contribute to capacity planning activities.
• Prepare management arbitration and decision-making processes.
• Follow up decisions and resulting action plans.
• Design, implement and improve PMO practices and methodologies.

Performance & Reporting

• Structure the KPI framework and ensure the definition, consolidation and reporting of indicators.
• Consolidate performance data across departments.
• Develop reporting templates, models and dashboards.
• Prepare management dashboards and ensure the quality and consistency of reporting data.
• Support the implementation and configuration of future management and reporting tools.

Governance

• Structure governance bodies and decision forums.
• Formalize decision-making and escalation processes.
• Prepare materials for management reviews and portfolio reviews.
• Produce executive summaries, analyses and recommendations.
• Report on the progress of strategic initiatives.

Organizational Structuring

• Support the clarification of roles and responsibilities.
• Map interfaces and interactions between departments and communities.
• Identify overlaps, gaps and organizational friction points.
• Support the evolution of the operating model.
• Strengthen cross-functional collaboration.

Tools, Methods, Processes & Continuous Improvement

• Assess current ways of working.
• Structure project management and steering methodologies, governance and processes.
• Develop common documentation standards, project templates and frameworks.
• Support the adoption of these methods and tools across teams.
• Identify and drive continuous improvement initiatives.

Strategic Support

• Deliver decision-support analyses.
• Identify capacity risks, overload situations and priority conflicts.
• Provide recommendations to support management arbitration.
• Contribute to the maturity and further development of the PMO model.

Expected deliverables

• Consolidated project portfolio.
• Prioritization model.
• Monthly reporting.
• KPI dashboard.
• Consolidated capacity planning.
• Management review materials.
• Executive summary reports.
• Governance model.
• Roles and responsibilities mapping.
• Organizational recommendations.
• Progress reporting on strategic initiatives.

📝 Your profile

• Master's degree.
• 6 to 8 years of professional experience.
• Significant experience in an Enterprise PMO and/or Transformation PMO environment.
• Demonstrated experience as a senior PMO collaborator.
• Proven experience in portfolio management, including coordinating multiple projects or initiatives.
• Experience in governance and organizational structuring.
• Demonstrated experience in project documentation management and project templates.
• Experience with defining, consolidating and reporting KPIs.
• Experience in designing, implementing or improving enterprise PMO methodologies, governance and processes.
• Experience working in complex, multi-stakeholder environments and managing stakeholders at multiple levels.
• Good command of project methodologies such as PRINCE2, PMBOK, PMI and Agile/Scrum.
• Demonstrated experience with Microsoft Project.
• Advanced expertise with the Microsoft Office suite, especially Excel.
• Experience with the implementation and configuration of dashboards.
• Strong analytical and systemic thinking skills.
• Excellent structuring, organizational and communication skills.
• Leadership, autonomy and the ability to integrate quickly into a team with a strong team spirit.
• Fluent in French and Dutch.

⚠️ This position is offered as a part-time freelance role (60%).