Telephony Technical Lead - Systems Engineering (Employed or freelance)

📋 Tasks and responsibilities

As a Telephony System Engineer and Technical Lead, you contribute your expertise in telephony solutions such as SIP, networking, software platforms and MBG to both transformation projects and daily operations.

Your responsibilities include:

In a project context:

• Define and design telephony infrastructure solutions in close collaboration with infrastructure architects, system designers, system engineers and security officers.
• Support the evolution and modernization of the telephony platform, with a focus on scalability, resilience and security.
• Act as the technical reference point for telephony-related initiatives and key technical decisions.

In an operational context:

• Safeguard the day-to-day stability, performance and availability of telephony services.
• Assist system engineers during incident resolution by providing troubleshooting expertise and guiding root cause analysis.
• Take ownership of problem management to help prevent recurring incidents.
• Identify opportunities for continuous improvement and drive evolutions within the telephony environment.

You play an important role in keeping telephony services reliable while helping the environment evolve in line with future business and technology needs.

Environment

You will work within an IT infrastructure environment that supports both the evolution and the day-to-day management of infrastructure services. The role is situated in a specialized technical team focused on network, VPN and telephony, alongside other domain teams covering areas such as hypervisor, storage, backup, scheduling, SAP, database administration and cloud excellence.

This environment contributes to infrastructure modernization, operational continuity, platform performance and the ongoing improvement of IT and OT systems.

💼 Offer

You will be part of a growing Belgian SME where initiative and personal development are encouraged. We will provide you with an enjoyable work environment with fun colleagues. We will work out a career plan with you, with attention and a budget for extra education/certification. You can count on an attractive salary, supplemented with extra-legal benefits, including a company car.
(Freelance is also possible)